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Download and Install the agent

The Instasafe Agent is the primary way a consumer interacts with a Zero Trust Network . The Agent is available on all desktop operating systems as an electron application. The agent is designed to access both the ZTAA infrastructure and ZTNA infrastructure at the same time. The agent provides a simple one click interface to the consumer to open applications configured in their company’s Zero Trust infrastructure. In the context of ZTAA, When the user clicks the application, the agent automates the entire process of communication between gateways and controllers and opens the respective application within the agent. To accommodate several application protocols, The agent has an inbuilt web browser, an open-source RDP client and a SSH client to access applications through the agent’s interface. In the context of ZTNA, When the user starts the application, the agent establishes a wireguard tunnel between the consumer’s machine and the gateway configured. Once connected, the consumer will be able to access the applications on the configured network according to their privileges. Consumers will be able to access enterprise applications of their corporate network through the applications installed on their base machine.

The agent is available for download after logging into the Web application Tenantname.app.instasafe.io, and navigating to the downloads section. The agent is configured to auto-update to the latest version available. In addition to the desktop agent, Instasafe also offers mobile applications to access to the consumer to access their Zero Trust Infrastructure. InstaSafe® 4T Ready Client is available on both the Google Play Store and the iOS App Store.

Please ensure the following prerequisites are installed on your system prior to installing

Operating System Build Architecture Pre-Requisites
Windows 7 7600 32 Bit Service Pack 1 (manual installation)
Windows 7 7600 64 Bit Service Pack 1 (manual installation)
Windows 7 SP1 7601 32 Bit - Windows Hotfix KB2921916 (auto installation)
- Windows Hotfix KB4457144 (auto installation)
- Wireguard
Windows 7 SP1 7601 64 Bit - Windows Hotfix KB2921916 (auto installation)
- Windows Hotfix KB4457144 (auto installation)
- Wireguard (auto installation)
Windows 8+ Any Any - Wireguard (auto installation)

Installing the Agent

Windows Instalation

Once the user successfully sets his profile password he can downlaod the agent from the consle. Applictions to which the user has access to can be accessed through the agent.

Follow these steps to install the agent.

1- Login to the cconsole and go to the download section.

2- Download the agent for your OS.

3- Run the downloaded exe file.

4- Allow access through firewall antivirus blocking if any.

5- Once installation is complete enter your domain/Username/Password information in the agent.

6- Your agent is now successfully configured.

agent Installation

macOS installation

Once the user successfully sets his profile password he can downlaod the agent from the consle. Applictions to which the user has access to can be accessed through the agent.

It is recommended that users install Homebrew prior to installing ZTAA VPN client. Homebrew installs all packages required for ZTAA to function and ensures all packages are installed in specified folder. Prior installation of Homebrew will facilitate faster and error free installation of ZTAA.

Homebrew can be downloaded by running the following command. Please visit this link to know more about Homebrew.

/bin/bash -c "$(curl -fsSL https://raw.githubusercontent.com/Homebrew/install/HEAD/install.sh)"

1- Double-click the downloaded Disk Image File InstaSafe-ZTAA-macOS.dmg to open it and you will see a Finder Window

2- Drag the App to the Applications Folder to install the ZTAA Client. This step might prompt for Admin credentials

3- Wait for the copy process to finish and eject the .dmg (by clicking the eject button in the Sidebar).

4- Allow access through firewall/antivirus, if any is blocking the installation.

5- Once installation is complete enter your domain/Username/Password information in the agent.

6- Your agent is now successfully configured.

7- In case you have VPN applications, you will be prompted to enter root password everytime you login to the agent.

MacOS agent Installation

Linux Installation

The following steps are to be followed for installation of ZTAA in linux systems.

Prerequisites for Installation:

1. Users must have sudo access to the system and curl must be pre installed in 
order to install the ISA App. 

2. During installation, the system should have access to the InstaSafe libraries 
and Linux repositories/mirrors so that the relevant packages could be downloaded 
over the internet

3. It is recommended to carry out an 'apt update' or 'yum check-update' depending 
on the Linux distro used, in order to download and update package information 
from all configured sources

4. The ISA App GUI for Linux is presently available only for Ubuntu

Follow these steps to install the agent.

1- Login to the ZTAA console, the link for which is provided in the user provisioning mail.

2- After logging in, go to the downloads section.

3- Verify that the correct Operating System is detected.

For Linux, the script to download and install the ZTAA Client would be displayed:

/bin/bash -c "$(curl -fsSL https://storage.googleapis.com/instasafesdp-agent/installagentlinux3.sh)"

4- Copy-paste and execute this command in Terminal.

5- Once installation is complete enter your domain/Username/Password information in the agent.

6- Post login, you will be prompted for root credentials in order to proceed.Your agent is now successfully configured.

7- In case you have VPN applications, you will be prompted to enter root password everytime you login to the agent.

agent Installation

Android Installation

ZTAA client is available on android playstore as Instasafe 4T Ready Client. Please follow the below mentioned steps for installing the agent on an android device.

1- Open Google playstore and search for Instasafe 4t Ready Client.

2- Open the application page and click on Install.

3- Once installation is complete open the application and login with your credentials.

4- ZTAA client setup on your android device is now complete.

agent Installation

IOS Installation

ZTAA client is available on apple appstore as Instasafe 4T Ready Client. Please follow the below mentioned steps for installing the agent on an android device.

1- Open apple appstore and search for Instasafe 4t Ready Client.

2- Open the application page and click on Install.

3- Once installation is complete open the application and login with your credentials.

4- ZTAA client setup on your IOS device is now complete.

agent Installation